When you’re buying a new car, it’s easy to spend all your focus on the features. However, factors like your car warranty and auto servicing costs are also important to think about.
Warranties, roadside assistance and servicing can be complicated to consider. Our Mitsubishi Diamond Advantage makes matters simpler by covering all three, with an extended warranty, 10 year capped price servicing⋄2, and Auto Club Roadside Assist⋄9. Let us give you the lowdown, so you can understand more about Australia’s only 10 year warranty and capped price servicing program.
What is a car warranty?
A car warranty is a promise from the car’s manufacturer to fix faulty parts or defects in your car for a specified period that have occurred as result of a manufacturing defect. Most new cars will come with some kind of warranty, but the details will depend on the manufacturer. Most car warranties have both a time and distance expiry.
While many people often think of a single car warranty, there are actually several warranties that are applicable to your car. The most common warranty to consider is a new car warranty, which covers the vehicle for defects in materials and workmanship for a set period or distance. We offer a standard Mitsubishi warranty of 5 years / 100,000km. On top of this, with the Mitsubishi Diamond Advantage, you can enjoy our Mitsubishi 10 year warranty, an extended warranty that lasts for up to 10 years / 200,000km, whichever occurs first⋄1.
Here are the kinds of warranties that may apply to your new Mitsubishi:
|Type of warranty
|What does it cover?
|As required by the Australian Consumer Law, including a major failure and reasonably foreseeable loss or damage under conditions of normal use
|New car warranty
|Standard Mitsubishi warranty of 5 years / 100,000km, or where eligible, extended warranty of up to 10 years / 200,000km, from the date of first registration (whichever occurs first)
|Defects in original equipment components or workmanship
|Limited life warranty items
|1 year / 20,000km from date of first registration (whichever occurs first)
|Various components in your car, including any component subject to regular servicing
|Auxiliary battery warranty
|12 months from the date of first registration or being put into service (whichever occurs first)
|Original equipment battery
|Main power (traction) battery warranty
|8 years / 160,000km* from the date of first registration or being put into service (whichever occurs first)
|Main power battery of an electric vehicle or plug-in hybrid *purchased after 1 October 2020
|Genuine parts warranty
|1 year / 20,000km from date of fitment (whichever occurs first)
|Defects in materials of Genuine Parts
|Genuine accessory warranty
|1 year / 20,000km from date of fitment, or covered under the new car warranty, where applicable
|Defects in materials of Genuine Accessories
|Perforation corrosion warranty
|5 years from date of first registration
|Damage from a rust-through condition
What is roadside assistance?
Roadside assistance is a service that will help you get going again if your vehicle breaks down, or arrange for towing and a taxi if that isn’t possible. Mitsubishi’s roadside assistance will provide you with help if you get stuck 24 hours a day, 7 days a week. Here’s what our Auto Club Roadside Assist & Membership covers you for:
- Mechanical breakdown repairs: Mechanical failures that disable your vehicle or make it unsafe to drive. Doesn’t cover damage from most collisions, accidents, or insurance related incidents.
- Non-mechanical incidents: Problems such as wheel or tyre damage, lockout or flat battery. Towing under these circumstances will be at driver's expense.
- Towing: Arrangements for towing to the nearest Mitsubishi Dealer or service facility of a local auto club if we can’t get your vehicle back on the road.
- Organising a taxi: If your car needs towing, we’ll organise a taxi for you and 3 passengers (up to $60 metro fare).
- Accident or vehicle theft assistance: Advice on what to do and who to call, as well as passing on messages to your insurer.
- Medical emergency assistance: Advice on what to do and who to call, and arranging special transportation if needed (your cost).
- Illness or injury while driving: Help getting to a doctor or hospital by providing advice or referrals.
We include a 12 month Auto Club Roadside Assist & Membership with all eligible new vehicles⋄9 as part of our Mitsubishi Diamond Advantage. You will then receive a further 12-month membership each time you have a scheduled service under our Mitsubishi Capped Price Service program for up to four years.
Where do car servicing and customer care fit in?
Every car needs to be serviced. At a car service, a mechanic inspects your car and replaces parts and lubricants as necessary. This helps make sure your car runs safely and lasts longer, with less stress on the components.
At Mitsubishi, we offer 10 year capped price servicing for all new eligible cars as part of our Diamond Advantage. This means your auto servicing will be performed by trained Mitsubishi technicians, using Genuine Parts, and all for a capped price. The capped price of your car service differs with your model and service interval, but it’s generally between $200 and $700. Read our guide to getting your car serviced to learn more about Mitsubishi car care.
If you choose to take advantage of our 10 year / 200,000km extended warranty, you will need to complete your scheduled CPS service on time at a Mitsubishi dealer to remain eligible. Find a local dealer and book your next service today.
⋄1 Up to 10 years from the date of first registration or 200,000 km New Vehicle Warranty (whichever comes first) when all regular services are completed within the specified service intervals at a Mitsubishi Dealership. Otherwise, 5 years from the date of first registration or 100,000 km New Vehicle Warranty (whichever comes first) applies. Service conditions apply. Excludes Plug-in Hybrid EV drive batteries, which are warranted for 8 years / 160,000kms from the date of first registration.
⋄9 Conditions apply. Club Membership, as part of Roadside Assist not available with PHEV.
⋄2 10 Year/150,000km Capped Price Servicing (whichever occurs first). Includes the first 10 regular services (at 15,000km/12 month scheduled intervals). Some items excluded or subject to separate warranty. PHEV main power (traction) battery is warranted for 8 years or 160,000km (whichever occurs first). Any non-regular service/repair items are at an additional cost. Servicing must be completed by an authorised Mitsubishi Motors Dealer within 2,000kms or 2 months of the service due date. Valid from date of vehicle registration. Some customers are excluded such as government, taxis, rentals and selected national business.